Technical Support

iGotcha GPS Client Log-In How To

  • Open a Web Browser and go to iGotchas's website at:
  • Click on the iGotcha Login button located at the top-left page corner, the log-in page will open.
  • Enter the username and password that you selected in their respective boxes then click submit.
  • Enter your personalized Dealer Interface.
  • Choose Device Inventory to register and bring an iGotcha GPS device active, here you can enter all of the necessary information about the vehicle.
  • Go to Live Devices and Manage all of your active devices.
  • Click on Locate Vehicle/Starter Interrupt to pull up Dashboard and begin communicating with the device.
  • Now that you've located your vehicle you can change map views, pull up precise street address of current vehicle location, print map including latitude and longitude, all with the click of a button.
  • Update your vehicles information with any changes by clicking on the device ID#, click on the "Modify Information" box on the top left, make changes, enter your secure PIN# and hit Save to save changes.

Shipping Schedule and Times

Same Day Shipping - Orders received by 3pm.

Next Day Shipping - Orders received after 3pm.

International Shipping - Contact us for arrangements.

Quick Tips

Support by Phone


Press 2 for Support and one of our Techs will be right with you.

Support by Email

Please make sure to include good contact information so we can get back with you.

The innovative approach to solving our problems plus industry leading customer service are reasons we value our relationship with CallPass. They work hard to understand our business and have provided valued solutions to accommodate our needs. They are great business partners!”

— Jeff Tindel, Director of Originations- Bonfire Capital Group